About Turno

What is Turno?

Turno is an agent for restaurants that works by text and by phone, all on one number. Guests book, staff work and the owner runs the place by texting or calling that number, with no app to install. WhatsApp works too.

Drawing of three chats with the same contact, Turno, on the same number. Marta, a guest, asks for a table for eight on Friday night. Rubén, a server, sends a voice note with the order for table 6. Laura, the owner, asks how tonight is looking.
Three separate chats, the same number. Marta, a guest, asks for a table for eight on Friday and Turno books it. Rubén, a server, dictates the order for table 6 as a voice note and Turno checks it before it goes to the kitchen. Laura, the owner, asks how tonight is looking and gets a summary.

Who it is for

For restaurants, and for the three people in every one of them: the guests who want a table, the staff who run the floor and the owner who runs the place.

There is no app to install and no number to change: everything happens by text or on a call, and your own phone line stays as it is. Turno speaks English and Spanish, and picks up calls during service and after hours.

What each person does with the same number

The phone number is the account. Turno sees who is texting or calling and opens what is theirs: the guest gets their booking, the server gets the floor, the owner gets the whole place.

Diagram of one phone number, Turno's, with three cards branching from it: “Your guests”, “Your staff” and “You”. Each card lists what that person does by texting or calling that number.
Three people, one number. What each of them does is written out below.
  • Guests

    They book, change or cancel a table; set up a group dinner and pay the deposit; flag an allergy before they arrive, and order and pay from the table. Anyone who would rather talk can call: Turno picks up the phone too.

  • Staff

    They see the sheet for the day; confirm, move or cancel bookings; seat tables and combine them; dictate an order as a voice note and mark a dish as sold out.

  • The owner

    They ask “How's tonight looking?”, change opening hours and closures, add a dish from a photo, invite a server by phone number and get the numbers for the week.

Who is texting decides the role

Nobody picks a role or remembers a password. You invite your staff by phone number; any other number comes in as a guest.

Who makes Turno

Turno is a service of Talkrev, Inc., the company that operates it.

How to get in touch

Fill in the form on this page: a person from the team calls you back, not a bot.

Write to us at hello@turno.ai

For your restaurant

Get early access

We are bringing restaurants on in small groups. Tell us about yours and how you take bookings today.

  • Group dinners confirmed guest by guest
  • Allergies on the sheet before the party arrives
  • Deposits paid by card, in the chat

A person from the team calls you back. Not a bot.

Tell us about your restaurant