AI agent for restaurants

One number runs the whole restaurant.

Turno is an AI agent for restaurants that works by text and by phone, and on WhatsApp too. It takes bookings and answers questions, runs group dinners where each guest confirms, flags their allergies and pays their deposit, and lets staff dictate orders as a voice note. Made by Talkrev, Inc.

Guests book, staff work and you run the place by text or by phone. WhatsApp works too. No app to install.

Start on WhatsAppSee how it works
Three separate chats. The same number.
Start today

Set up your restaurant from WhatsApp

Scan the code with the restaurant's phone or tap the button. WhatsApp opens with the message already written: send it and Turno walks you through it, no forms and no calls.

Start on WhatsApp

The number you write from becomes the restaurant owner's.

How it works

Three people, one number.

The phone number is the account. Turno sees who is texting or calling and opens what is theirs: the guest gets their booking, the server gets the floor, the owner gets the whole place.

  • Your guests

    Marta wants dinner on Friday

    • Book, change or cancel a table
    • Set up a group dinner and pay the deposit
    • Flag an allergy before they arrive
    • Order and pay from the table
    • Call instead: Turno picks up the phone too

  • Your staff

    Rubén runs the floor

    • See the sheet for the day
    • Confirm, move or cancel bookings
    • Seat tables and combine them
    • Dictate an order as a voice note
    • Mark a dish as sold out

  • You

    Laura owns the place

    • Ask “How's tonight looking?”
    • Change opening hours and closures
    • Add a dish from a photo
    • Invite a server by phone number
    • Get the numbers for the week

Who is texting decides the role

Nobody picks a role or remembers a password. You invite your staff by phone number; any other number comes in as a guest.

Who is textingComes in as
Rubén, a server at Taberna BrisaStaff
Rubén, booking at another restaurantGuest
A number the restaurant does not knowGuest
Before dinner

The group table, without chasing anyone.

Group dinners are the most work: who is coming, who has an allergy, who has paid. Turno handles it by text, guest by guest.

  1. Marta books for eight

    She texts the number and asks for Friday. Turno books the table and texts each guest, one by one.

  2. Each guest confirms, flags allergies and pays

    Ana says she is in, flags that she has celiac disease and pays her deposit by card. All in her own chat, nothing to download. Turno nudges whoever has not answered.

  3. The day before, the sheet reaches the restaurant

    Laura gets the sheet for the table: how many are coming, which allergies to plan for and which deposits are paid.

How group dining worksWhat is Turno

At the table

From the QR code to the split check.

Nobody installs anything. The QR code on the table opens the chat, and from there everything happens in the conversation.

  1. The QR code opens the chat

    Every table has its own code. Ana scans it and the chat already knows she is at table 6.

  2. The menu, filtered

    Ana flagged celiac disease. She sees the menu filtered for her allergy, according to the house sheet.

  3. The order, as a voice note

    Rubén dictates it without putting the tray down. Turno checks every dish against every allergy, and nothing reaches the kitchen without his tap.

  4. The check arrives split

    Everyone gets their share in their own chat and pays by card, or at the table with the card reader.

Why trust it

The model understands. The code decides.

An AI that chats should not decide what you charge or what a guest with celiac disease is served. In Turno it does not.

  • Amounts, allergens and states are code

    The AI understands what people ask for. Totals, allergen checks and the state of every table are worked out by tested code, the same way every time.

  • Every action is logged

    Who booked, who moved the table, who sent the order, and when. If something goes wrong, you can see what happened.

  • Roles, and a confirmation

    Everyone does what their role allows and nothing else. Anything that cannot be undone asks for a confirmation first, and money and settings stay with the owner.

On allergies, Turno always answers according to the house sheet: the one you fill in and confirm. When a detail is missing, it says so.

Integrations

It sits alongside what you already run.

Turno keeps its own reservation book and connects outward from there.

  • Turno reservation book
  • Phone line
  • Website chat
  • WhatsApp
  • Lightspeed Restaurant (K-Series)In progress
  • ToastPlanned
  • Card deposits (Stripe)
See all integrations
For your restaurant

Get early access

We are bringing restaurants on in small groups. Tell us about yours and how you take bookings today.

  • Group dinners confirmed guest by guest
  • Allergies on the sheet before the party arrives
  • Deposits paid by card, in the chat

A person from the team calls you back. Not a bot.

Tell us about your restaurant

Questions

What restaurants ask us.

Do I have to install anything or change my number?

No. There is no app to install, for you or for your guests. Everything happens by text or on a call, and WhatsApp works too. Guests and staff text Turno's number; your own phone line stays as it is.

Does it answer the phone too?

Yes. Turno picks up calls, during service and after hours. Guests who would rather talk, call; guests who would rather type, text. It is the same agent either way.

How does it know who is a guest and who is staff?

By the phone number. You invite your staff by their number, and from then on they come in as staff. Any other number comes in as a guest. If one of your servers books at another restaurant, there they are one more guest.

What about allergies?

Turno answers according to the house sheet: the allergens of each dish, which you fill in and confirm. It uses that sheet to filter each guest's menu and to check every order. It does not fill gaps on its own: when a detail is missing, it says so.

How do guests pay a deposit?

By card, inside the chat. The deposit is charged on behalf of your restaurant, and you set the amount.

We already use a reservation system or a POS. Does it fit?

Tell us in the form what you run today. Turno keeps its own bookings, and the integrations page lists what it connects to, each with its status.

Which languages does it speak?

English and Spanish.

How do I get early access?

Fill in the form. We call you to learn how your restaurant works and tell you plainly whether Turno fits.

Another question? Write to us at hello@turno.ai