Reservations on real tables
Availability comes from your floor plan and your rules — not from a calendar that says yes to everything.
AI front desk for restaurants
Every call answered. Every table filled.
Turno picks up the phone and the chat, takes the reservation and puts it on the right table — during service, after hours, in your guests' language.
How it works
Live in an afternoon, not a quarter.
- 1
Tell Turno about your restaurant
Point it at your website and menu, draw your floor plan, set hours, party sizes and turn times. It learns what you actually serve and when.
- 2
Turno answers the phone and the chat
A local number and a line of code on your site. Guests ask about the menu, allergens, parking, a table for six on Saturday — and get a straight answer.
- 3
Bookings land on your tables
Confirmed reservations appear in your book with the table assigned. Anything Turno cannot confirm goes to your team with the details, never guessed.
What it does
Built for the moments a host cannot get to the phone.
The phone during service
Friday at nine is when the most bookings are attempted and nobody can pick up. Turno does, every time.
Menu and allergens from your own data
Consistent answers about dishes, ingredients and dietary options. When it cannot confirm an allergen, it says so and hands over.
Waitlist and no-shows
Walk-ins join a waitlist by phone or chat; confirmations and reminders go out on their own, and your no-show policy is applied, not remembered.
Private dining and events
Group and event enquiries are captured with dates, headcount and budget — the conversations worth far more than a two-top.
Your guests' languages
Spanish, English, French and more, on the same line and in the same chat, without a menu of options first.
Integrations
It sits alongside what you already run.
Turno keeps its own reservation book and connects outward from there. We list every integration with its real status — nothing is announced before it works.
- Turno reservation bookAt launch
- Phone lineAt launch
- Website chatAt launch
- WhatsAppPlanned
- Lightspeed Restaurant (K-Series)In progress
- ToastPlanned
- Card deposits (Stripe)Planned
Questions
The things restaurants ask first.
Does it take reservations and manage the waitlist?
Yes. Turno holds your book: it checks real availability from your floor plan, books the table, runs the waitlist and sends confirmations. Missed reservation calls are the most expensive kind — the guest simply calls the next place on their list.
What about allergens and dietary questions?
It answers from your own menu data, so guests get the same answer regardless of who is on shift. Anything it cannot confirm is passed to your team rather than guessed at, which matters when the question is about an allergy.
We already use a reservation platform. Does it work with it?
Today Turno keeps its own book and does not sync with OpenTable, Resy or SevenRooms. If you run one of those, talk to us before switching; we will tell you honestly whether Turno fits. Lightspeed Restaurant (K-Series) is in progress; Toast is planned.
Can it handle private dining and event enquiries?
Yes. It captures dates, headcount, budget and preferences and sends them to your team with the guest's contact details. These enquiries are worth far more per conversation than a regular booking, which is why leaving them to voicemail is costly.
Does it answer the phone during service?
That is the point. Service hours are exactly when the phone goes unanswered and when the most bookings are attempted. Turno answers every call, and can transfer to a person during the hours you set.
What do we learn from it?
Which dishes get asked about, when your peak enquiry times are, what guests repeatedly want to know, and how many bookings arrived outside opening hours. Every call and chat is transcribed and searchable.
Opening soon
We are onboarding a first group of restaurants. Leave your details and we will call you back — a person, not a bot.
Talk to us